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“To  KOAP  “…… Achieving organisational goals of high performance and competitive advantage amidst significant change”


Introduction

James is a highly skilled professional with extensive experience across both public and private sectors. He has a proven track record of delivering tangible results within the areas of Leadership, organisational change, training, development and career management. A well rounded individual with strong project management skills coupled with an innovative approach to the challenges of the public sector. Over the past Thirty Five years James has gained a wide range of commercial, training and development experience across a variety of different public and private businesses, and one of his current roles is the Chair of the ‘Merseyside Adventure Sailing Trust’. MAST is a registered charity set up to develop the young people of Merseyside.


James has worked with a cross section of government departments, private businesses and the voluntary sector organisations throughout the UK and Europe, dealing with people and teams at all levels and ages, both on a 1:1 and on a team basis. For example: - whilst working with the British Medical Association, he worked with senior medical personnel who were part of the Doctors and Dentists Review Body. He advised the medical staff prior to their negation of terms and conditions of employment for Doctors and Dentists with government ministers. His role with the Nuclear Decommissioning Authority brought him into regular contact and consultation with the National Audit Office and he became very familiar with the issues around

budgets/costs. In addition James has worked in the Financial Services Industry. This industry over the past 25 years has been tightly regulated and under increasing pressure by the external regulator to improve its image in terms of quality of service, addressing customer complaints and treating customers fairly. James has been instrumental in designing and delivering customer service and leadership programs to address these issues.


Key Competencies

Group Facilitation – Designing and delivering bespoke experiential Leadership Skills events using indoor and outdoor methods.

Industrial Relations –Assisting business and professions to manage employment issues appropriately and acting as their representative at tribunals.

Human Resource Management –Programme managed the start up and implementation of a training department for the D.T.I.- assisting business to bring in new technology, maintain effective industrial relations and manage personnel, recruitment, and selection issues.

Management Training –Supporting the acquisition and growth of key leadership and management skills for new and/or senior management and business leaders.

Communication Skills –Assisting individuals to communicate with others in '1:1' or group situations in order to build relationships and minimise potential conflict.

Personal Performance –Helping senior managers to provide an effective performance review, feedback, coaching and performance counselling. Support for their team.

Career Transition –Assisting individuals to prepare for career or role change within and outside the organisation, developing abilities to write a CV, prepare for an interview, job search and interview techniques.

Behavioural Assessment –Assessing competence against behavioural performance standards and promoting self guided performance review through reflective feedback.

Designed and delivered a strategic coaching / leadership programme to senior executives / managers of E.A.D.S in Europe

Designed and delivered a number of career development programmes for a world wide loss adjuster - Plus Coaching, Mentoring & Customer service workshops

Designed, set up and programme managed the learning & development for the newly formed Nuclear Decommissioning Authority.

Designed and delivered facilitation of ‘Functional Capability Workshops’ as part of their BAE systems Leading Engineering Success

QUALIFICATIONS/ LICENCES/MEMBERSHIPS

Member Chartered Institute of Personal Development (by examination)

Member of the Chartered Insurance Institute (By examination)

Member of the Institute of Leadership and Management

Fellow of the Chartered Management Institute

Qualified Marine Engineer

Member of the British Psychological Society

Psychometrics

B.P.S. Level A and Level B intermediate

Plus O.P.Q. Trained

Saville & Holdsworth accredited assessment centres

Myers Briggs accredited

S.G.I. Project Management

Margerrison McCann accredited

Accredited Belbin

M.A.P.P.

Savilles WAVE programme